Lauren Marino Studio Terms and Conditions

 

By accessing and using this website and/or our services, you accept and agree to be bound by the terms and provisions of this agreement. In addition, when using this website and/or our services, you shall be subject to any posted guidelines or rules applicable to such usage.  Any participation in this website and/or use of our services will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this website or our services.

 

Lauren Marino Studio Privacy Policy 

At Lauren Marino Studio we believe that privacy is important to the success of our relationship. This statement sets forth Lauren Marino Studio’s privacy policy and describes the practices that we will follow with respect to the privacy of the information of users of this site and/or our services. Should you have any questions about this policy or our practices, please contact us online or write to us at:

Lauren Marino Studio
Attention: Privacy
PO Box 880
Coloma, MI  49038

You can also call us at 269.849.0416.

What Personal Information We Collect

Lauren Marino Studio collects your personal information online when you voluntarily provide it to us. If you choose to register online, we ask you to provide limited personal information, such as your name, address, telephone number and/or email address. We also collect information that will allow you to establish a username and password if you would like to do that.

How to Review and Change Your Personal Information

If you register for an online Lauren Marino Studio account, you may review and change your personal information at LaurenMarino.com, by clicking on My Account at the top right side of the screen.  You’ll be asked to Log In and will then be taken to your account dashboard where you can make changes to your account information.

How We Use Personal Information That We Collect Online

We may use your personal information within Lauren Marino Studio: (1) to provide you with the services and products you request or that have been ordered and/or requested by a retail partner of our services acting on your behalf; (2) to answer questions about our services; billing, payment methods or use of our website; (3) to process or collect payments for our services, (4) to conduct customer surveys; (5) to contact you about the products and services that we offer; and 6.) to arrange for shipping of your completed order with a third-party carrier such as USPS or UPS.

We will not disclose any personal information to any third party (excluding local retail partners of our services to whom we may provide such information for the limited purpose of providing requested services on your behalf, and who are obligated to keep the information confidential), unless (1) you have authorized us to do so; (2) we are legally required to do so, for example, in response to a subpoena, court order or other legal process and/or, (3) it is necessary to protect our property rights related to this website or our services.  We might share aggregate, non-personal information about website usage with unaffiliated third parties. This aggregate information does not contain any personal information about our users.

Storage and Use of Your Image Files

Image files that are uploaded to our website are used to complete your order and are stored securely for at least thirty days for gift & décor items and production retouching, and for at least five years for restorations, paintings, and artist reproductions for potential reorder purposes.  After that they are securely deleted from our system.  For long term storage (five years or longer), we may use a third-party cloud service for archiving files.  By using our website and or services, you agree to allow your image to be stored on a third-party cloud service.

Unless otherwise noted, all content featured on this website, including text, graphics, photography, etc., are the copyrighted intellectual property owned or licensed by Lauren Marino Studio.   You may copy and print or transmit contents displayed on this site for your personal, noncommercial purposes (e.g. to share with a friend or on social media), but no rights, title, or interest in those materials is transferred to you by doing so.

All images submitted to Lauren Marino Studio for any of our services is accepted with the understanding that it is submitted with the permission of the legal owner and copyright holder of the image.  It is also accepted for service with the understanding that license is granted to Lauren Marino Studio to display the image in its original, partially completed, and/or completed state on our website or elsewhere, such as on our social media pages, for the purpose of your preview approval or as a promotional example of our work.  If you do not wish to grant license to Lauren Marino Studio to display your image online or in print for promotional purposes, please contact us.  We honor all requests that an image not be displayed on the Internet or in print.  We never, under any circumstances, sell a customer image or share it with a third party for their use.

Cookie Placement

The Lauren Marino Studio website, like many other commercial sites, may use a standard technology called “cookies” to collect information about how our site is used. Cookies were designed to help a website operator determine that a particular user had visited the site previously and thus save and remember any preferences that may have been set. We may use cookies to keep track of information about your current web browsing session which will be discarded as soon as you log out or close your web browser. This information also allows us to statistically monitor how many people are using our site and for what purpose. We may also make use of “persistent or memory based” cookies, which remain on your computer’s hard drive until you delete them. An example of our use of these cookies is to pre-populate forms you complete on our website based on information you have previously provided to us. Although you have the ability to modify your browser to either accept all cookies, notify you when a cookie is sent, or reject all cookies, it may not be possible to utilize our services if you reject cookies.

Lauren Marino Studio may use analytical services to collect and analyze statistical data about visitors to our website. We may also use Google advertising services, and may use other similar services, to arrange for you to see Lauren Marino Studio advertisements when you visit certain third-party websites. These analytic and advertising services do not collect personally identifiable information. You may elect to opt out of the use of non-personally identifiable data by Google by downloading and installing an add-on to your web browser found here. You may find out more about how Google collects and processes data by visiting “How Google uses data when you use our partners’ sites or apps,” found here. You may also opt out of the Google AdWords service we use to serve ads, and which service also collects non-personally identifiable information, by visiting the Google Ad Settings page here. For additional information about opting out of interest-based advertising, please visit this page.

How We Protect Information Online

We exercise great care to protect your personal information. This includes, among other things, using industry standard techniques such as firewalls, encryption, and intrusion detection. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from us. This is especially true for information you transmit to us via email since we have no way of protecting that information until it reaches us since email does not have the security features that are built into our website.

In addition, we limit Lauren Marino Studio employees and retail partners access to personal information. Only those employees and retail partners with a business reason to know have access to this information. We educate our employees about the importance of maintaining confidentiality of customer information.

We review our security arrangements from time to time as we deem appropriate.

How can you help protect your information?

If you are using the Lauren Marino Studio website for which you registered and choose a password, we recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also remember to sign out of the Lauren Marino Studio website and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if others have access to your computer.

Links to Other Sites

We want to provide site visitors valuable information, services and products. Featured site content within the Lauren Marino Studio site may link our users to third party sites, such as our social media pages. Lauren Marino Studio does not control and is not responsible for practices of any third-party websites.

Accuracy of Descriptions and Site Content

We try to provide the most accurate information on this site at all times. However, there may be occasions when some of the information featured may be incomplete, inaccurate, or out-of-date. Any errors are wholly unintentional and we apologize if erroneous information is reflected in price or item availability, or in any way affects your individual order.  We reserve the right to correct errors or to update product information at any time without prior notice. In the event that a product is listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for product at the incorrect price.  If your credit card has already been charged for the purchase and your order is cancelled, Lauren Marino Studio shall issue a credit to your credit card account in the amount of the incorrect price.

Availability of Items or Services

Due to the hand-crafted artisanal nature of our products and services, items and services may be limited or require additional studio time to complete due to seasonal fluctuations in workloads.  If an item is back ordered, or there is a significant delay to complete your order, we make every attempt to include this information with the item on the site or advise you of delays by email.  If you have any questions or concerns about the availability of any item or service we offer, please contact us.

Color Accuracy

We have made every effort to display colors as accurately as possible on our website. The actual colors you see will depend on your device, and we cannot guarantee that your device’s display of any color will be accurate.  Your finished order may differ in color from the color on your screen.  If you require precise color matching, please request a printed proof of your order before approving final production.  There is a nominal fee for a printed proof to cover material costs and cost of delivery.

Indemnification

Lauren Marino Studio does not warrant that the operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a user of this website, you must assume full responsibility for any risk, damages, or loss related to your use of or inability to access this website. If you are dissatisfied with the website, its contents, or any of these terms, your sole legal recourse is to stop using the website.

You agree to indemnify, defend, and hold harmless Lauren Marino Studio, its owner, employees, agents, retail partners, and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Changes to Terms of Use or Privacy Policy

From time to time, we may change our Terms of Use or Privacy Policy statement as we update and improve our website or services, or new features may require modifications. Accordingly, please check back periodically.  Your continued use of this website or our services will signify your acceptance of any adjustment to these terms.

If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site users’ Personally Identifiable Information, notification by email will be made to those affected by the change. Any changes to our privacy policy will be posted on our site 30 days prior to these changes taking place. You are therefore advised to re-read this statement if that occurs.

Date: August 1, 2017